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Expertise

Expertise with practical focus

We combine deep industry experience with organizational, team, and communication development.

Thorsten Neumann and Christian Haselsberger discussing at the flipchart Thorsten Neumann and Christian Haselsberger in the lounge with laptop and phone
  • Facilitation and mediation
  • Organizational and team development
  • International restaurants and hotels
  • F&B, airports, and cruise operations
  • Hotel classification (200+ properties, 3-5 stars superior)
  • Events, catering, and communal food services
  • Hospitality with an entrepreneurial perspective
  • Consulting and training
  • Qualified mystery checks / shopping
Thorsten Neumann and Christian Haselsberger with laptop and phone in the lounge

Why Hospitality Partners

  • Consulting from and by the industry, for the industry, and cross-industry, because lived hospitality is the foundation for measurable satisfaction and success.
  • Directly from practice: entrepreneur to entrepreneur.
  • Consulting at eye level, with guidance and an innovative approach.
  • Proven in-depth knowledge and more than 30 years of industry experience.
  • We run our own gastronomic businesses and event locations and understand the craft.
  • We live hospitality every day, nationally and internationally.
  • Individual consulting instead of off-the-shelf standardized concepts.
  • 360-degree perspective with the viewpoint of two generations.
  • Selected network of qualified Hospitality Partners experts.

2 generations, 2 perspectives, 1 goal.

From audit to implementation

We work along clear steps: analysis, prioritization, on-site training, and transfer into standards.

  • Audit: Baseline assessment directly on site.
  • Priorities: Define the most relevant levers and sequence.
  • On-the-job training: Implementation in live daily operations.
  • Transfer: Convert results into reliable standards.